PRIVACY POLICY
Your right to privacy
Principal respects the right of our
clients to privacy. Our privacy policy ensures we protect the trust you place
in us when you provide us with your personal information. By 'personal
information' we refer to information about an individual whose identity is
apparent or can be reasonably ascertained from the information stored. Our
privacy policy reflects the spirit and content of new private sector provisions
of the Privacy Act 1988. We are bound by the National Privacy Principles.
Types of information collected
General
The information we collect is information that we require in order to perform
our services and offer our products to you. Information may be collected by us
on the application and redemption forms you complete or when you call us or
correspond with us.
Internet
When you browse through the pages of the website, read or download information,
we may collect or note details about your visit such as:
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your server address
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your operating system, top level domain name and the type of web browser you
use
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the date and time of your visit to the website
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whether you have visited the website previously
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whether you have visited the website previously
The information we collect relates to your server or PC rather than you
yourself.
Use and disclosure
General
We may use your personal information to:
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provide you with information and advice about products and services that may be
of interest to you
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assess and process any application for our products or services, and
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administer and manage the products and services we provide to you, including
carrying out systems testing and auditing.
The Company may disclose your personal information to the following persons to
facilitate the provision of our services to you:
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third parties we appoint as advisers, agents or service providers, such as
custodians, administrators, auditors, mailing houses, registries or legal
advisers; and
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third parties you authorize to act on your behalf in relation to your
investment such as an investment consultant, financial adviser, broker or
solicitor;
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other members of the Principal Financial Group globally
We may also disclose your personal information to other persons as permitted
under the Privacy Act 1988.
From time to time, Principal may communicate with you by providing extra
information such as financial market updates and specific commentary on your
funds or information on new products or services. You can request not to
receive this additional material by phoning us on 02 8226 9000.
Internet
The information we collect on the internet will be used within Principal to
help us improve the website by tailoring it to better suit your needs, and to
provide quicker and more effective access to the various components of the
website. We may disclose this information to other persons for these purposes
or for related purposes, including to affiliated companies within the Principal
Financial Group, information technology companies who assist us in
constructing, designing and maintaining the website.
We will also collect your personal details if you order brochures, reports or
prospectuses online, or if you email us with a comment or query. We will use
your details:
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to send you the documents you have ordered
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to answer your comment or query
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to monitor our responses to you
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for our internal sales and marketing analysis
We may also contact you to follow up on your order or request, or to provide
you with further information about our products and services which may be of
interest to you. Where you have ordered documents online, we may disclose your
personal details to the mailing houses, printers or document management
providers which Principal uses so that they can forward the requested documents
to you on our behalf.
Access to your personal information
If you want to access your personal information, you can contact us:
Privacy Officer
Principal Global Investors
GPO Box 4169
Sydney NSW 2001
02 8226 9000
Accuracy
We try to ensure that all personal information is accurate, complete and
current. To assist us with this, you should contact us if any of your personal
information changes or if you believe that the personal information we have is
not accurate or complete.
Security
We use current techniques and processes to
protect personal information. Only employees of the Principal Financial Group
and those who perform services on our behalf, who are authorized to handle
personal information, will have access to it.
Concerns
If you have a privacy concern, please contact us on the details outlined above.
Where possible, your concerns received over the telephone are resolved at that
time. If your concerns cannot be resolved in this way, please refer the matter
in writing to us. The Privacy Officer will review your concern and will
endeavor to resolve the situation within 30 days of receiving the letter.
However, if you are still not satisfied with our response (or have not received
a response within 90 days), you may contact the Office of the Federal Privacy
Commissioner. We regard privacy as a right not a privilege and will do all we
can to respect the trust you have placed in us.
More information?
If you have any questions in relation to privacy feel free to contact us on the
details outlined above.
In this Privacy Policy, “Principal” means Principal Global Investors (Australia)
Limited and Principal Real Estate Investors (Australia) Limited
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